FAQs

IamResponding is an end-to-end emergency response system that puts critical data into the hands of first responders. With time-saving alerts and unrivaled reliability, IamResponding empowers response teams to make confident decisions with unprecedented situational awareness. Read more about IamResponding here.

Yes. We often shorten IamResponding to IaR. We might use it in conversation, and you’ll see it used on the app tile.

After receiving a dispatch notification through any existing dispatch system (or through IamResponding to any of your mobile devices), responders simply press a button on IaR’s free app, or speed dial one number on any phone.

In one quick view, department chiefs, team leaders and dispatchers immediately see who is responding, their level of certification/qualification, the time that they are responding, and where they are responding (station or scene). No one needs to answer any telephone or radio calls from any responders, and no software needs to be purchased or installed.

With IamResponding, no more time is wasted waiting for members who are not responding, reactivations are issued much sooner when not enough responders are en route to the station or scene, and response times are significantly reduced.

In addition to providing communications and alerts, and incident response tools, IamResponding can help with all department management needs.

RapidSOS securely links life-saving data from 400 million connected devices to emergency services worldwide through its emergency response data platform. It provides intelligent data to over 5,200 911 Centers, supporting over 165 million emergencies in 2022, and now that data is available to all users of IamResponding. Learn more about RapidSOS here.

Through a new integration with RapidSOS, IamResponding members can unlock access to data like never before. When an emergency comes in, they’ll be equipped with rich-incident data like location, health profiles, vehicle telematics, alarm information and more. This gives first responders unprecedented situational awareness, helping them make critical decisions when it matters most.

Today, emergency response is facing a number of increasingly complex challenges where resources are struggling to keep pace. While staffing and retention are the top drivers of concern, research suggests that improved technology, information sharing and collaboration will strengthen public safety professionals’ ability to serve their communities.

IamResponding aims to help first responders overcome some of those obstacles with the help of RapidSOS.

Response times are reduced with better communication, collaboration and interoperability. Emergency responses can be tailored with data-driven situational awareness. And most importantly, first responders can make confident decisions when it matters most.

No. All IamResponding subscriptions cover an unlimited number of members at the same department, and an unlimited number of devices. There are no per-user or per-device charges. Each member can also load their IaR app on all of their mobile devices, and receive incident notifications to all of those devices simultaneously.

No. IamResponding is a web-based system. All you need is an internet-connected computer that is able to run a current browser version (preferably Chrome, Firefox or Safari). We do encourage all fire departments and EMS departments to have at least one monitor in the bay that is displaying the IamResponding system continuously. That can be connected to a simple computer running an Internet connected browser. Nothing expensive or complicated is necessary.

No. IamResponding is a web-based system that does not require you to download or configure any software. If you want it, there is a small piece of downloadable software that will automatically log your computer into your IaR account, but that is not required and is typically only used for in-station kiosk-type displays.

No. IamResponding can work from any phone, including smartphones, flip phones, and even landlines. You can indicate your response status from any of those phones. IamResponding’s free app works on any current iOS (Apple) and Android device with internet connectivity.

IamResponding is the most reliable web-based system in the emergency services industry. With 9K+ subscribing departments, 450K+ active users, 3B+ messages delivered, 13+ years of service, and 8+ consecutive years with no downtime of any kind, IamResponding has been real-world proven to be the solution for emergency response.

It’s very easy to get started on a FREE two-month trial. Just complete the form here and a member of our team will contact you. We’ll need some simple demographic information to build out your system, and we’ll most likely have you up and running in less than a day!